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In addition to providing excellent women’s healthcare, Atlanta Women’s Specialists strives to make it easy and convenient to communicate with us. Whether by phone, online form or secure web message in My Health Record, we’re eager to hear from you.
During your Obstetrical (OB) work-up visit, our expectation is that you received a combination of helpful clinical and administrative information. Among the topics that should be covered are your past medical history, pregnancy do’s and don’ts, safe medications, nutritional advice, when to contact us, genetic testing, hospital and prenatal class registration, scheduling appointments and communicating with us electronically. Our hope is that our Obstetrical nurse prepared you well for the ensuing 7-9 months and also answered your questions satisfactorily.
What best describes your impression of your OB work up visit?
A patient typically schedules 10-15 OB visits during her pregnancy. Our expectation is that these visits prepare you for a healthy pregnancy. For us, this means being thorough in our clinical review of your pregnancy, consistent in our care instructions and attentive to your concerns. For you, we hope this means your OB visits confirmed your confidence in us as your OB care provider.
What best describes your general impression of your OB visits?
How well did our team provide you consistent information and advice from one visit to the next?
How well were your questions and concerns addressed to your satisfaction?
Were you able to schedule your OB visits on dates and at times that fit your schedule?
Did our staff greet you in a polite and friendly manner?
Please rate the knowledge of the medical assistants caring for you.
On average how long were you in the office for your OB visits?
Laboratory tests are essential diagnostic tools in medical care and especially for proper prenatal care. Our expectation is that your tests were properly ordered (correct test and timeframe); the reason for the test was explained to you; they were scheduled conveniently for you and you received timely feedback on the results.
How well did we explain the purpose and timing of your lab tests?
Did you receive timely feedback on your lab results?
How well did your provider explain the results of your lab tests?
If additional lab tests were needed, were you able to schedule them without delay on a day and at a time convenient to your schedule?
Like laboratory tests, ultrasound testing provides us with an essential tool to monitor the health of your growing fetus. It is also gives patients a “first-peek” at their new baby. Our expectation is that the ultrasound tests were properly ordered (correct test and timeframe); the reason for the test was explained to you; they were scheduled conveniently for you and you received timely feedback on the results.
Were you able to schedule ultrasounds in our office on a day and at a time convenient to your schedule?
For ultrasounds done in our office, how supportive and competent was the ultrasound technician?
How well did the ultrasound technician explain the purpose of your ultrasound?
How well did your provider explain the results of your ultrasound test(s)?
Often it is necessary for us to refer you to one of the perinatal centers for genetic testing, consultations and for other high-risk problems. Sometimes the referral is for routine care; sometimes it is due to increased pregnancy risks. Our expectation is that we clearly explained the reason for the referral to you and assisted you in scheduling the appointment within the necessary timeframe.
Did we explain the reason for referring you in a clear and reassuring manner?
Were we helpful in scheduling the appointment?
Were the staff and physicians at the Perinatal center supportive and competent?
We’re sure you needed to touch base with us in between your OB visits. Our expectation is that we responded promptly to your phone calls and/or web messages. We also hope the information you received was helpful and/or reassuring.
Tell us how we did responding to your phone and/or web message inquiries. “I received a message (or phone call)…”
Did you find the information helpful and/or reassuring?
How would you rate how your after-hours or weekend problems/issues were addressed? If you had to contact our On-Call Physician after hours, did we respond promptly to your call?
Did our Billing staff respond promptly and courteously to your billing inquiry?
Were you able to find prenatal classes and schedule a tour of Northside Hospital?
Did your partner attend our Father’s Only Class?
How would you rate your labor and delivery experience?
Was the labor and delivery nursing staff at Northside Hospital supportive and competent?
Was the postpartum (after delivery) nursing staff at Northside Hospital supportive and competent?
Which of our physicians delivered your baby?
What was the best part of your care by Atlanta Women’s Specialists?
Would you recommend Atlanta Women’s Specialists to your friends or family?
What area of our service could be improved the most?
Please list below any additional comments or thoughts you may have regarding how our office handles pregnant patients.
Your Name (optional)
Thank you for taking the time to fill out our survey. We rely on your feedback to help us improve our services. Your input is greatly appreciated.
What is your preferred birth control method?